MERCEDES-BENZ SOUTH WEST COMPLETE EXPANSION IN ESTOVER, PLYMOUTH

Mercedes-Benz South West have successfully expanded its workshop facility adjacent to the existing Light Commercial Vehicle (LCV) Centre located in Estover, Plymouth. The family-run franchise which possesses multiple sites located across Devon, Cornwall, and Somerset, has acquired a space previously used by DPD to fulfil the expansion.

Following numerous lockdowns over the past 2 years, the need for vans has grown due to the popularity of online retail and the requirement for more courier and delivery services across the region. Following this demand Mercedes-Benz South West has seen visit numbers to the after sales divisions increase by 18% compared to last year and 22% in 2019. Mercedes-Benz South West can now accommodate that growing demand from those looking to keep their van safe and maintained following the boost in van sales. Furthermore, Mercedes-Benz South West will also utilise this new space by undertaking more Passenger Car servicing, adding more convenience for customers in the local area. Passenger Car servicing will now take place at both the Plymouth Showroom site, in Derriford, as well as the new facility in Estover, Plymouth.

Since the expansion was completed, Mercedes-Benz South West have recruited many professionals from the local area. The expansion continues to bring new job opportunities with roles nearly always available due to consistent growth. Vacancies currently being hired for include LCV Technicians (x2) and a Passenger Car Vehicle Technician.

Lee Nash, After Sales Director at Mercedes-Benz South West comments:

“We are immensely proud of what we have achieved here at our LCV Centre in Plymouth. Our team has worked extremely hard over the last 2 years to firstly support our customers since the pandemic began, and secondly to complete an expansion. This expansion enables us to offer both our Light Commercial Van customers and our Passenger Car customers more support with their servicing and maintenance needs. We’re delighted that as a result we are also offering more employment opportunity to the local area.”

Mercedes-Benz South West has the backing of City West Country (UK Holdings) Ltd, a privately-owned organisation with more than three decades of motor industry experience.

Since being selected as one of Mercedes-Benz’s key business partners, Mercedes-Benz South West has enjoyed fantastic success and recorded some significant business achievements. This included undertaking a multi-million-pound investment programme to create four state-of-the-art automotive retailing outlets aimed at enhancing sales and after sales facilities for customers across the region. Mercedes-Benz of Exeter was the first of the new generation of Mercedes-Benz outlets to be unveiled in the UK when it commenced trading in January 2002 and it was followed by the opening of equally impressive premises in Taunton (2004), Plymouth (2005) and Truro (2007).

The tremendous progress and results achieved by Mercedes-Benz South West have been recognised by the manufacturer on more than one occasion. The group was named Mercedes-Benz Retailer of the Year for 2008 and, in 2019, secured the title of smart retailer of the year for an unprecedented fourth time.