The father-daughter firm bringing transparency to the payment tech world and helping small businesses save thousands

The family brand is putting a refreshingly personal spin on a formerly faceless sector – empowering companies to trade more competitively at lower rates, with better service

A tech startup run by a father-daughter team is bringing some essential family values to the digital payment world – offering a range of supportive services that empower small businesses to trade in a more cost-effective way. 

The team specialises in both online and offline transactions, including payment gateways – which function as the middleman between customer cards and business accounts – and Chip and Pin merchant services. 

Whilst most payment gateways are operated by large, faceless corporations, 5G-365 prides itself on working with firms on a personal level – conducting rigorous analysis of payment systems and/or chip and PIN contracts to secure better deals. 

In some cases, 5G-365 has helped to save clients up to 50%. 

Victoria – who joined forces with her dad whilst also running her own decluttering company – says too many businesses are still paying hidden payment costs they aren’t even aware of. 

The 5G-365 co-founder explains: “Lots of businesses just use the standard payment portal that their web designer built into the site when they first created it – and that isn’t usually the best option at all. 

“Bigger payment gateway corporations really overcharge businesses without them realising – but we can highlight better options where they can enjoy substantial savings.”

5G-365’s exclusive partnership with Opayo (formally Sage Pay) means clients never pay more than 1% plus 12p per transaction – with no cost to add the gateway to the website and zero downtime required during installation. 

These rates are considerably lower than the popular payment gateway options out there including PayPal, Stripe, Shopify and Square. 

• Paypal: 2.9% plus 20p 
• Square: 2.5%  
• Shopify: 2.2% plus 20p & monthly fee 
• Stripe: 1.4% plus 20p 
• 5G-365: 1% plus 12p

Victoria says that many companies are also tied into overly expensive chip and PIN contracts. 

“Businesses can lose so much money by falling victim to hidden costs,” she explains. 

“In many cases, business owners just don’t have a clue how much they are losing – we’ve seen companies with chip and PIN contracts on ridiculously high rates. 

“The problem is chip and PIN bills are often very complicated, and extra fees can be built into them. PCI data security standard forms are also long-winded and complex and you can be charged for completing them incorrectly – with the penalties added to the monthly bill. 

“It’s these hidden fees that can really hurt businesses. We want to help people avoid those by being transparent and honest. 

“With 5G-365, you always know exactly what you’re paying for and there will always be someone at the end of the phone to help when you need us.”

As well as offering vital insight into the world of payment systems, 5G-365 also assists with digital signage tech – enabling businesses to execute a digital marketing strategy that puts brand names in the best places. Every solution is bespoke and designed for the client in question.