Leading App Developer Takes On Table Service Challenge
Following the number one worldwide success of his portfolio of previous apps, leading app developer Ben Hogan has created a new Table Service App that will offer a lifeline to pubs struggling to adapt to hastily imposed social distancing regulations. The Table Service App is simple to use, easy to integrate and is the UK’s first flat fee table service ordering app.
As pubs prepare to reopen following the third UK lockdown, they are once again faced with the challenges of providing a straightforward and comfortable drinking and dining experience, whilst also remaining COVID safe. One huge shift that bar staff and drinkers alike have had to adapt to over the past year is no longer being able to stand and order at the bar. As long as public houses have existed, so have those regular customers who spend their evening at the bar. Busy nightlife spots are used to having crowds of six people deep waiting to order, with the bar staff efficiently moving from one customer to the next, serving drinks and taking payments without having to move more than a few feet or waste any time. Now that customers are expected to order at the table publicans must iron out an entirely new way of serving them.
During the brief periods that pubs were allowed to open in 2020 with social distancing regulations in place, many pubs changed their process so that staff walked between tables all day, or hastily tried out digital ordering services and table service apps. Many found that these apps were too complex – offering all sorts of redundant features, too glitchy – not integrating well with existing systems and causing cashflow issues, or just too expensive with all sorts of ongoing hidden fees.
The new Table Service App will be charged with a one-off fee of £199 – there are no monthly fees, no transaction fees and no hosting or support fees. The app has been developed to be delightfully simple, both for publicans and customers. There are no bells and whistles, just the core functionality that pubs need to efficiently take orders, serve customers and earn money.
Pubs can choose to integrate the app into their own payment gateway or have the app just do the ordering while payments are taken using their usual system – this means publicans don’t have to wait for a 3rd party to hand over THEIR money.
The app’s core features include:
- Customer Sign Up
- Track and Trace registration
- Table ordering
- Toilet Status
- Bar ordering (groups)
- Basket / Checkout
- Stock control
- Food / Drink ordering
- Multi payment options and cash supported
- Push notifications
The Table Service App was developed by Ben Hogan, a leading name in the app development world, Ben has had number one apps in over 140 countries, over 20million downloads and won numerous industry awards. His simple but effective egg timer app was the first app on Apple Watch and is the number 1 egg timer app in the world. He has approached the issue of the new frontier of pub table service with the same simple but effective ruthless functionality. A lockdown project for him and his team, the Table Service App is set to become an absolute must-have for the 60,000 pubs across the UK.